NYC Homeless Resources

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Board member Jean Rice.

People experiencing homelessness face many different challenges, often all at the same time! If you or someone you know is in a crisis in New York City, please check out the following resources and referrals to services that might be helpful to you.

My landlord is trying to push me out, or isn’t taking care of the building.

Call Met Council on Housing’s hotline: 212-979-0611 (M-W 1:30-8:00 and F 1:30-5:00)

I’m homeless in the Bronx and need assistance looking for housing.

Call BronxWorks Homeless Outreach Team: 646-393-4070.

I received a letter from my landlord that my rent is in arrears.

Do you have one of the city’s rent subsidies (Advantage)?

If yes, call HRA East River Job Center: (718-784-2922; 718-752-7001). *

If no, call Housing Court Answers (212) 962-4795*

I am having a Housing Court issue.

Call Housing Court Answers (212) 962-4795*

Call Met Council on Housing’s hotline: 212-979-0611 (M-W-F: 1:30-5PM)

I am at risk of becoming homeless.

Contact one of the HomeBase service providers, funded by the NYC Department of Homeless Services to prevent households at risk of homelessness from entering shelter. Call 311 for the HomeBase provider closest to you.

I need to leave a domestic violence situation.

Call the NYC Domestic Violence hotline at 1-800-621-HOPE for counseling, shelter, and advocacy. In addition, contact the Voices of Women Organizing Project (VOW) to join with other DV survivors to change this abusive system. 212-696-1481. Para informacion en español, llame al 1-877-AYUDESE

I am homeless and need shelter.

For families with children, go to the Prevention Assistance and Temporary Housing (Path) Office
151 East 151 Street, Bronx, NY Open 24 hours, 7 days a week

For families with no children, go to the Adult Family Intake Center(AFIC):
400-430 30th Street (at 1st Avenue)* Manhattan, NY 10016.

Single men and women can go to the following intake centers:

30th Street Intake (Men) * 400-430 East 30th Street (near 1st Avenue)
NY, NY 10016

Brooklyn Women’s Shelter (Women) * 116 Williams Avenue. Brooklyn, NY 11217

Franklin Shelter (Women) * 1122 Franklin Avenue(near 116 Street) Bronx, NY 10456

HELP Women’s Shelter *116 Williams Avenue (between Liberty Avenue and Glenmore Avenue) Brooklyn, NY

Am I still on the waiting list for a Section 8 voucher? When will I receive my Section 8 voucher?

Section 8 is frozen, and there are tens of thousands of voucher cuts on the horizon! Get involved: call Ryan at 646-314-6423.

I’m in a shelter and I’m having problems getting Medicaid, food stamps or other benefits.

Call HRA’s East River Job Center, in Long Island City (One Honeywell Street). 718-784-2922; 718-752-7001.

I have been declared ineligible at the PATH.

Contact Legal Aid: Scott Rosenberg – supervising attorney over the homeless rights division 212 577 3325; Anya Naddow 212 577-3269*

Also call the Urban Justice Center at (646) 602-5600 for information regarding legal clinics and other free legal services.

I am leaving shelter and I’m in the process of moving into a new apartment, but I don’t have any furniture.

Contact the Partnership for the Homeless’s “Furnish a Future” program: 718-875-5353, x21

However, they no longer provide free furniture. Instead furniture is sold at a discounted price from a store and the client is responsible for the entire cost as well as the delivery fee. Likewise the client must have a valid email address for the catalog to be sent to.

I have a Section 8 voucher, and a landlord has refused to accept it.

Under a new law in New York City, it’s illegal for landlords to discriminate against Section 8 vouchers. If this has happened to you, contact Patrick Markee at the Coalition for the Homeless: 212-776-2004

My shelter is not helping me!

The Office of Client Advocacy at the NYC Department of Homeless Services is supposed to keep the shelters in line, and help out homeless folks who are having problems with the system. They have an 800 number: 1-800-994-6494. The director of that department is named Susan Nayowith, and her direct line is 212-232-0548. *

For legal assistance, also call the Urban Justice Center at (646) 602-5600.

I am unemployed and having a hard time paying rent.

Come to the Homeless Organizing Academy, every Tuesday at 5PM at Picture the Homeless, for free job trainings to pursue employment as a community organizer!

I don’t have an email address or know how to use the internet, and it’s making it hard to find a job.

Contact Picture the Homeless at 646-314-6423 and ask about upcoming classes that might be helpful.